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Best Practices in Recruiting Participants for Energy Management Programs

Wednesday Apr 23, 2014 - 12:00 PM Eastern - Virtual Event

The key to success for energy management programs, whether demand response or energy efficiency, is getting customers enrolled. This free webcast will feature Pepco Holdings, Inc. (PHI) discussing the marketing tactics and tools that have contributed to the success of more...

A New Approach to Substation Security and NERC compliance

Tuesday Apr 29, 2014 - 1:00 PM Eastern - Fremont

High profile intrusions and physical attacks against substations have spurred a lot of discussion about physical security resulting in a FERC directive, for NERC to propose new physical security standards from NERC. A holistic approach to security has been proven more...

Asset Intelligence - Using analytics to increase reliability and manage total cost of asset ownership

Tuesday Apr 29, 2014 - 12:00 PM Eastern - Virtual Event

The growing use of asset monitoring and management technologies is creating a new paradigm in asset management. This new model expands the use of existing data to arrive at a significantly deeper and more precise assessment of the utility operation's more...

Maximizing Workforce Management to Improve Customer Experience and Increase Operational Efficiency

Wednesday Apr 30, 2014 - 12:00 PM Eastern - Virtual Event

The webinar will focus on: How to apply the key tenets of Workforce Management to existing or new practices; Application of effectiveness measures for each process of Workforce Management; and Lessons learned during a Workforce Management practice optimization project (processes more...


New Articles Since April 22, 2014

Highly Read
Since Apr 02

Energy Efficiency

Clean Energy Future: Boosting the Economy, Driving Innovation, Cutting Carbon

04/21/14 - By Dan Sosland , President, ENE

Jamie Howland, Director, ENE-CLEAN Center

The Gordian knot of carbon footprints, global warming, energy costs, and home/transportation inefficiencies is enough to exhaust the most resilient optimist. is on the way. The path forward-to lower carbon, lower costs, and cleaner energy-grows clearer each day. The energy system of tomorrow consists of clean local energy resources, new technology for users, and maximizing efficiency measures.

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Human Resources

Why Workforce Talk Tells You What You Got

04/23/14 - By Kevin Herring , President, Ascent Management Consulting

People do things in the workplace nearly every day that make us shake our heads and wonder, "What were they thinking?" Sure, there's a small percentage who may simply be a bit clueless, but most people thrive or dive depending on the kind of workplace they're in; it's more about culture than capabilities.

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Infomation Technology

IT Security in Utilities

04/22/14 - By Arun Krishnamurthi , Vice President, Wipro

Modern energy and utility companies are becoming vulnerable in ways they are not familiar with: via cyber-attacks. A Symantec report in January said that in the first half of 2013, energy was the fifth most targeted sector worldwide.

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Does AMI Have What it Takes for Demand Response?

04/17/14 - By Howard Ng , VP, Techical Sales, Comverge

Several years ago, many utilities went down the path of attempting to use advanced metering infrastructure (AMI) for demand response (DR). As more pursued this option and implemented pilots that served to "kick the tires," we started to hear from utilities that saw limitations with this approach.

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When Good is Bad

04/18/14 - By Jim Bell , Ecological Designer

Here we go again, justifying doing something bad to do something supposedly good. I'm referring to the plans to scrape off hundreds of square miles of desert and other habitat areas to install solar collecting devices that convert direct solar light into electricity.

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