For any utility, managing collections risk effectively is vital to the business. At the center of this, is the customer who’s satisfaction level is impacted by bill payment requests, shut-offs and reconnects. How can utilities operate with less risk, adhere more...
Utilities play an important role in a customer's life and yet they have not made the leap to be part of their customer's "digital life" - with an average of only 15% receiving their utility bills electronically. more...
We've all heard the industry lament that being compliant isn't being secure and being secure isn't being compliant when it comes to our T&D assets. Volumes have been penned on how to weather and respond to NERC CIP regulations, and more...
Points for Discussion on October 9th: • What are the components of a threat, vulnerability, and risk assessment? • How do threats, vulnerabilities, and risks drive my security plan? • What are common threats to the energy sector? • What more...
Tuesday Oct 7, 2014
- Thursday Oct 9, 2014 -
Ponte Vedra Beach , Florida - USA
Allow us to be your host for a gathering of senior utility executives featuring industry experts from Ferranti Computer Systems, Microsoft and Avanade discussing current challenges and trends in the Utility and Energy industry. We will be providing attendees an more...
Wednesday Oct 22, 2014
- Friday Oct 24, 2014 -
Newport Beach, CA
Join us for our Third Annual Utility Analytics Week event where you will hear and learn about the hottest topics in analytics today. The analytics revolution is pushing utilities to respond to real time needs arising in the industry as more...
Monday Nov 3, 2014
- Wednesday Nov 5, 2014 -
San Diego, CA - United States
SmartCities is an Energy Central event established to educate utilities on the steps and paths to collaboratively develop smart cites in their region. At this event attendees will establish early relationships with key stakeholders; discover collaboration strategies that have been more...
Monday Nov 10, 2014
- Wednesday Nov 12, 2014 -
NewPort Beach, CA
Connect with an exclusive gathering of over 100 elite CIOs, VP's of Customer Service and VP's of Operations to network and share knowledge around the most critical issues and opportunities facing utility executives. Enjoy a breathtaking resort setting along the more...
The utility industry is confronted with a condition often called "disruptive challenges". Introduced by the Edison Electric Institute's 2013 report ("Disruptive Challenges: Financial Implications and Strategic Responses to a Changing Retail Electric Business"), stories about disruption are regularly found in utility news.
Many people value outside-the-box thinking, especially for its ability to see a new pathway forward. If you find yourself lacking in innovation, try implementing a disciplined approach to analyzing the order of things. What was once hidden may now be seen. A house may become a device, and so too a substation.
09/24/14 - By Joyce Tam , Product Marketing Strategist, Trimble Field Service Management
The pressures of running a fleet leave managers little time for strategic changes because they spend most of their workday reacting to the constant demands of tracking and maintaining field vehicles and keeping technicians on schedule. To make things as efficient as possible, managers have learned that they need to easily capture and consolidate vast quantities of data produced by in-vehicle devices and the handhelds of mobile workers.
09/30/14 - By Sarah Battaglia , Energy Consultant, Energy Curtailment Specialists, Inc.
It's a bird! It's a plane! It's a.drone! San Diego Gas & Electric (SDG&E) became the first utility in the country to gain approval from the Federal Aviation Administration (FAA) to test-drive drones. The utility has been granted a Special Airworthiness Certificate that allows it to operate drones for research, testing, and training flights in Eastern San Diego County.
09/25/14 - By Devon Bass , Managing Partner, Vault Energy Solutions, LLC
For years Texas was producing more wind power than it could effectively put to use. Between 2006 and 2009 over 7,000 megawatts of wind capacity was built in the state. These turbines were almost entirely located in the windy plains of West Texas.