This webcast features perspectives from operational technology (OT), information technology (IT) as well as the general industry outlook, to provide attendees insight into the challenges utilities are facing today as well as a holistic view into smart grid strategies to more...
Grid threats increase daily - from foreign foes, terrorists, criminals and hackers. Utilities are tasked with guarding against a rising tide of potentially disruptive intrusions into their power grid and electronic networks. What will it take to keep the power more...
Monday Jun 24, 2013
- Tuesday Jun 25, 2013 -
Philadelphia, Pennsylvania - USA
Data Informed´s Marketing Analytics and Customer Engagement provides marketing, sales, and customer support managers with the information they need to create an effective data-driven customer strategy. more...
Ms. Zanavich has over 26 years experience in information technology primarily in the utility industry. She has significant experience in the private investor owned utilities as well as municipal government utilities.
Ms. Zanavich also has a consulting background and has been a frequent presenter at conferences focusing on technology and utilities as well as strategic planning.
Ms. Zanavich has recently retired as the Vice President and Chief Information Officer for The United Illuminating Company located in New Haven, Connecticut where she was responsible for the strategic alignment of Information Technology at the Enterprise Level.
Ms. Zanavich is a graduate of the University of California with a Master of Arts degree in Administration from Loma Linda University, also in California.
The biggest technology issue facing utilities today is the lack of compatibility and integration of information from the business or customer side of the utility with information from the operational side. Traditionally, past technology efforts of the last 30 years have focused on the back-office or financial/administrative systems and on customer information management including billing.