This webcast features perspectives from operational technology (OT), information technology (IT) as well as the general industry outlook, to provide attendees insight into the challenges utilities are facing today as well as a holistic view into smart grid strategies to more...
Grid threats increase daily - from foreign foes, terrorists, criminals and hackers. Utilities are tasked with guarding against a rising tide of potentially disruptive intrusions into their power grid and electronic networks. What will it take to keep the power more...
Monday Jun 24, 2013
- Tuesday Jun 25, 2013 -
Philadelphia, Pennsylvania - USA
Data Informed´s Marketing Analytics and Customer Engagement provides marketing, sales, and customer support managers with the information they need to create an effective data-driven customer strategy. more...
David Samuel is General Manager of IBM's Global Energy and Utilities industry. Mr. Samuel provides leadership to a diverse IBM team that offers solutions at the intersection of business and technology to the energy industry, including regulated energy utilities, and the unregulated companies providing generation, energy wholesaling, and energy services. In addition, Mr. Samuel is accountable for the marketing programs and thought leadership that enables the industry business.
Prior to this role, David was Vice President of Information Services and Chief Information Officer at NSTAR Electric and Gas Corporation, where he oversaw the delivery of information services to the company’s operating units and the management of the company’s information assets. Previous to the merger that created NSTAR from the consolidation of Boston Edison and Commonwealth Energy, David was Vice President of Customer Care for the Boston Edison Company. In that role, he was accountable for the development of customer strategy and for the management of Boston Edison’s 650,000 residential and commercial customer base. His organization was responsible for marketing, sales and a wide range of customer services, including billing, meter reading and call center services.
David joined Boston Edison after six years in management consulting with AT&T Solutions and the A.T. Kearney division of EDS Corporation. His consulting practice has focused on helping large commercial and industrial clients to achieve profitable growth by developing new sources of value from their customer relationships. Prior to his management consulting career, he spent 17 years in industry, where he held a range of staff and line management roles in Marketing, Sales and Service in GTE Corporation, Digital Equipment Corporation and Informix Software.
David received his undergraduate degree from the State University of New York, and is a graduate of the Harvard Business School. He has authored numerous white papers, articles and research reports covering a range of technology and business issues, and is a frequent lecturer on customer management and technology issues at energy industry forums and MBA programs.
David is an active member in the Edison Electric Institute (EEI) and the American Gas Association (AGA), and holds Board of Directors seats in the Whittier St. Health Center in Roxbury, MA and in the New Vision Foundation in Framingham, MA
David and his wife, Cindy, live in Framingham, Massachusetts.
Outage. That word is a sharp stick in the eye of the energy and utilities industry. But outages are a way of life for utilities, especially in geographies that are prone to bad weather. In fact, utilities spend a significant amount of their time and resources maintaining physical assets and recovering from outages when they occur.
Geopolitical events like war in Iraq and weather patterns like unusually cold winters can spur fears of oil shortages, and thus lead to higher gas and electricity prices. Whether the oil shortage is real or contrived is anybody’s guess.