If you are involved in Management or Customer Service and are responsible for communicating the value of smart meters to your utility customers, you don’t want to miss this online discussion - Communicating Smart Meter Value. more...
Join social media mavens Matthew Burks and Amanda Shewmake as they provide an insider's perspective on how HR, communications and marketing professionals in energy companies can harness the power of social media to be more effective and productive. more...
The convergence of power and information technologies in the smart grid has created opportunities for finer grained and broader controls of energy flows. These opportunities can improve electric service in multiple dimensions: lower cost, greater reliability, greater customer satisfaction, and more...
Significant cost over runs. Changing business requirements. A well thought out plan is essential. Attend this free webcast discussion to hear inside hear three experts in utility operations discuss what utilities need to evaluate when they are considering upgrading or more...
The smart grid is shifting the playing field for utilities. And when the game changes, it pays to be prepared. A nimble solutions partner can help you design the solutions that keep operations on track, even as new challenges come more...
Deliver a profitable, productive and commercially successful large scale CSP business in India. Building on the success of past events in USA, Europe & MENA, CSP Today brings to New Delhi the most relevant international experience for the concentrated solar more...
Two day conference that tackles the most important challenges. A blend of European knowledge from the companies who have been installing offshore wind turbines for the last decade alongside local state governing bodies and leading project developers. Permitting, securing long more...
Autovation 2010 is a not-to-miss educational forum that will attract utility executives from around the world looking for new ways to optimize their operations through automation technologies. more...
The North American convention provides a remarkable opportunity to play a part in guiding renewable energy policy for the 21st century. Attendees will create a resolution that, along with similar resolutions already drafted on four other continents, will help set more...
Hosted by the GridWise(R) Alliance and the U.S. Department of Energy, the GridWise Global Forum will convene thought leaders from the highest levels of government, business, NGOS, and academia from around the world to discuss the ultimate enabling potential of more...
Introduction to Natural Gas Trading & Hedging - This program provides a comprehensive understanding of the structures that underlie Natural Gas trading. Beyond Essentials: Option Applications in Energy - This course provides a solid practical and conceptual (non-quantitative) understanding of more...
Electric Business Understanding provides a comprehensive overview of the electric industry. Position yourself for career advancement by gaining a solid understanding of how the electric business works including key physical, market, and regulatory aspects and how market participants navigate this more...
Electric Market Dynamics offers participants an in-depth understanding of North American electric markets and how they function. Enhance your career by furthering your knowledge of market structures, pricing mechanisms, services offered in markets, and how various participants use the markets more...
Gas and Electric Business Understanding provides a comprehensive overview of the natural gas and electric industries. Position yourself for career success by gaining a solid understanding of how each business works, including key physical, market and regulatory aspects, as well more...
David Samuel is General Manager of IBM's Global Energy and Utilities industry. Mr. Samuel provides leadership to a diverse IBM team that offers solutions at the intersection of business and technology to the energy industry, including regulated energy utilities, and the unregulated companies providing generation, energy wholesaling, and energy services. In addition, Mr. Samuel is accountable for the marketing programs and thought leadership that enables the industry business.
Prior to this role, David was Vice President of Information Services and Chief Information Officer at NSTAR Electric and Gas Corporation, where he oversaw the delivery of information services to the company’s operating units and the management of the company’s information assets. Previous to the merger that created NSTAR from the consolidation of Boston Edison and Commonwealth Energy, David was Vice President of Customer Care for the Boston Edison Company. In that role, he was accountable for the development of customer strategy and for the management of Boston Edison’s 650,000 residential and commercial customer base. His organization was responsible for marketing, sales and a wide range of customer services, including billing, meter reading and call center services.
David joined Boston Edison after six years in management consulting with AT&T Solutions and the A.T. Kearney division of EDS Corporation. His consulting practice has focused on helping large commercial and industrial clients to achieve profitable growth by developing new sources of value from their customer relationships. Prior to his management consulting career, he spent 17 years in industry, where he held a range of staff and line management roles in Marketing, Sales and Service in GTE Corporation, Digital Equipment Corporation and Informix Software.
David received his undergraduate degree from the State University of New York, and is a graduate of the Harvard Business School. He has authored numerous white papers, articles and research reports covering a range of technology and business issues, and is a frequent lecturer on customer management and technology issues at energy industry forums and MBA programs.
David is an active member in the Edison Electric Institute (EEI) and the American Gas Association (AGA), and holds Board of Directors seats in the Whittier St. Health Center in Roxbury, MA and in the New Vision Foundation in Framingham, MA
David and his wife, Cindy, live in Framingham, Massachusetts.
Articles
7.23.03
The IT Solution to Outage Management
Topic: Grid Operations Article Viewed 4657 Times;
2 comments Outage. That word is a sharp stick in the eye of the energy and utilities industry. But outages are a way of life for utilities, especially in geographies that are prone to bad weather. In fact, utilities spend a significant amount of their time and resources maintaining physical assets and recovering from outages when they occur.
7.9.03
Making the energy grid intelligent
Topic: Grid Operations Article Viewed 4303 Times;
2 comments Geopolitical events like war in Iraq and weather patterns like unusually cold winters can spur fears of oil shortages, and thus lead to higher gas and electricity prices. Whether the oil shortage is real or contrived is anybody’s guess.
