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Securing the Grid

Thursday Jun 20, 2013 - 12:00 PM Eastern - Virtual Event

Grid threats increase daily - from foreign foes, terrorists, criminals and hackers. Utilities are tasked with guarding against a rising tide of potentially disruptive intrusions into their power grid and electronic networks. What will it take to keep the power more...

Waste Conversion Congress East Coast

Monday Jun 17, 2013 - Tuesday Jun 18, 2013 - Boston, Massachusetts - USA

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Data Informed's Marketing Analytics and Customer Engagement

Monday Jun 24, 2013 - Tuesday Jun 25, 2013 - Philadelphia, Pennsylvania - USA

Data InformedĀ“s Marketing Analytics and Customer Engagement provides marketing, sales, and customer support managers with the information they need to create an effective data-driven customer strategy. more...

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Richard Crone

Vice President
Dove Consulting

Member Since: 02/26/03

Author Rating: New

Article Count: 1

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Phone: 650-592-4006
 

Background


Richard K. Crone is Vice President with the payments strategy firm Dove Consulting where he works with leading billers to design and implement e-billing strategies. Prior to joining Dove, Mr. Crone was responsible for the development of the first Internet electronic check service that empowered billers to accept check payments securely at their own Web sites and make deposits directly to their existing financial institution. Mr. Crone can be reached in San Carlos, CA at 650-592-4006 or at rcrone@consultdove.com
 

Articles

2.28.03 Simplifying e-Billing

Topic: Billing & Customer Care

Article Viewed 352 Times; Comment on this article

Utilities that make online account management easy for customers can activate a growing mass market of consumers who are now ready to commit to paying their bills online.
 


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