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Distribution Automation & Grid Modernization Business Case Summit 2013

Tuesday May 21, 2013 - Wednesday May 22, 2013 - Charlotte

Distribution Automation, System Hardening & Distributed Generation: Cost Benefit Analysis & Data Analytics To Deliver Reliability & Resiliency more...

Waste Conversion Congress East Coast

Monday Jun 17, 2013 - Tuesday Jun 18, 2013 - Boston, Massachusetts - USA

Deliver a profitable and operational waste conversion project by securing finance, feedstock and approval more...

Data Informed's Marketing Analytics and Customer Engagement

Monday Jun 24, 2013 - Tuesday Jun 25, 2013 - Philadelphia, Pennsylvania - USA

Data InformedĀ“s Marketing Analytics and Customer Engagement provides marketing, sales, and customer support managers with the information they need to create an effective data-driven customer strategy. more...

Legal Essentials for Utility Executives

Monday May 20, 2013 - Saturday May 25, 2013 - 8:30 AM Eastern - Stowe, Vermont - USA

Legal Essentials for Utility Executives: May 19 to 25, 2013 and October 6 to 12, 2013 This rigorous, two-week course will provide electric utility executives with the legal foundation to more fully understand the utility regulatory framework, the role of more...

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Richard Crone

Vice President
Dove Consulting

Member Since: 02/26/03

Author Rating: New

Article Count: 1

Email this author

Phone: 650-592-4006
 

Background


Richard K. Crone is Vice President with the payments strategy firm Dove Consulting where he works with leading billers to design and implement e-billing strategies. Prior to joining Dove, Mr. Crone was responsible for the development of the first Internet electronic check service that empowered billers to accept check payments securely at their own Web sites and make deposits directly to their existing financial institution. Mr. Crone can be reached in San Carlos, CA at 650-592-4006 or at rcrone@consultdove.com
 

Articles

2.28.03 Simplifying e-Billing

Topic: Billing & Customer Care

Article Viewed 351 Times; Comment on this article

Utilities that make online account management easy for customers can activate a growing mass market of consumers who are now ready to commit to paying their bills online.
 


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