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Distribution Automation & Grid Modernization Business Case Summit 2013

Tuesday May 21, 2013 - Wednesday May 22, 2013 - Charlotte

Distribution Automation, System Hardening & Distributed Generation: Cost Benefit Analysis & Data Analytics To Deliver Reliability & Resiliency more...

Waste Conversion Congress East Coast

Monday Jun 17, 2013 - Tuesday Jun 18, 2013 - Boston, Massachusetts - USA

Deliver a profitable and operational waste conversion project by securing finance, feedstock and approval more...

Data Informed's Marketing Analytics and Customer Engagement

Monday Jun 24, 2013 - Tuesday Jun 25, 2013 - Philadelphia, Pennsylvania - USA

Data InformedĀ“s Marketing Analytics and Customer Engagement provides marketing, sales, and customer support managers with the information they need to create an effective data-driven customer strategy. more...

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Jay Robinson

Senior Consultant, Professional Services & Software Solutions
Ricoh

Member Since: 05/03/11

Author Rating: Bronze

Article Count: 2

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Background


As a Senior Consultant of Professional Services & Software Solutions at InfoPrint Solutions, Jay Robinson is responsible enabling companies to navigate the challenging task of document management - making the transition from job-level to piece-level management in order to optimize mailing operations, meet regulatory requirements and decrease costs. In fact, he encourages output environments to embrace Automated Document Factory solutions in order to see, control and track every mailpiece of every job. These capabilities allow organizations to open the door to new capabilities, resulting in increasingly hard-to-find "big savings."

 

Articles

9.4.12 Keeping Customers Loyal and Forging New Relationships Through Communications that Matter to Them

Topic: Billing & Customer Care

Article Viewed 2118 Times; 1 comments

There's a potential shift in the competitive landscape coming to the utilities market with it comes more options for the customer. Such a shift presents new challenges for utilities and creates the need for them to build customer loyalty and attract new prospects through effective communication strategies.

 
5.17.11 Enhance Renewable Energy Initiatives Through Your Bills -- Customers Will Listen!

Topic: Business & Corporate

Article Viewed 994 Times; 4 comments

Rising unemployment rates, unsettling world events, and economic uncertainty continues to influence the usage behaviors of the American utility customer. Today's customers are looking for helpful information from their utility provider on how best to conserve and are looking for tips, suggestions and directions on how to save money -- now.
 


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