If you are involved in Management or Customer Service and are responsible for communicating the value of smart meters to your utility customers, you don’t want to miss this online discussion - Communicating Smart Meter Value. more...
Join social media mavens Matthew Burks and Amanda Shewmake as they provide an insider's perspective on how HR, communications and marketing professionals in energy companies can harness the power of social media to be more effective and productive. more...
The convergence of power and information technologies in the smart grid has created opportunities for finer grained and broader controls of energy flows. These opportunities can improve electric service in multiple dimensions: lower cost, greater reliability, greater customer satisfaction, and more...
Significant cost over runs. Changing business requirements. A well thought out plan is essential. Attend this free webcast discussion to hear inside hear three experts in utility operations discuss what utilities need to evaluate when they are considering upgrading or more...
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Deliver a profitable, productive and commercially successful large scale CSP business in India. Building on the success of past events in USA, Europe & MENA, CSP Today brings to New Delhi the most relevant international experience for the concentrated solar more...
Two day conference that tackles the most important challenges. A blend of European knowledge from the companies who have been installing offshore wind turbines for the last decade alongside local state governing bodies and leading project developers. Permitting, securing long more...
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Introduction to Natural Gas Trading & Hedging - This program provides a comprehensive understanding of the structures that underlie Natural Gas trading. Beyond Essentials: Option Applications in Energy - This course provides a solid practical and conceptual (non-quantitative) understanding of more...
Electric Business Understanding provides a comprehensive overview of the electric industry. Position yourself for career advancement by gaining a solid understanding of how the electric business works including key physical, market, and regulatory aspects and how market participants navigate this more...
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Gas and Electric Business Understanding provides a comprehensive overview of the natural gas and electric industries. Position yourself for career success by gaining a solid understanding of how each business works, including key physical, market and regulatory aspects, as well more...
Michael is a Specialist Leader in Deloitte's Energy & Resources consulting practice and brings 16 years of line management and consulting experience with a focus on the Energy & Utilities industry for the past 5 years - specialization in utility-focused enabling technologies, business/technical integration and optimization, and business process transformation for AMI and Smart Grid applications. Michael manages consulting projects focused on AMI systems integration, smart grid strategy, MDMS implementation, business case development, and integrated program management assisting customers realize significant operational, financial, and organizational improvements.
Michael brings significant and unique experience across the full spectrum of Smart Metering business processes including AMI Mass Deployment, Meter Reading, Network Management, Demand Response, Outage Management, Revenue Cycle Management, Service Orders, Billing, Consumption Presentment, and Asset Management.
Michael also serves as a key industry instructor responsible for the development of training material and instructional delivery including product selection and evaluation, smart metering/smart grid strategy, communications and hardware technologies, business process design and integration, change management implementation, benefits tracking, and program management.
Prior to focusing on the Energy & Utilities industry, Michael served the Aviation, Aerospace, Consumer Products, Financial Services, Insurance, Life Sciences, Manufacturing, and Media & Entertainment industries with focus on Sourcing, Purchasing/Procurement, Supplier Management and Collaboration, Inventory Management, Demand & Supply Management, Sales & Operations Planning, Systems Implementation and Validation, and Business Performance Management.
Michael is a certified Six Sigma Blackbelt and Project Management Professional and brings extensive experience as an instructor, facilitator, trainer and organizational change management professional with focus on business process transformation and systems/program implementation. Michael has written and published various whitepapers related to Smart Meter / Smart Grid program and process implementation and customer adoption strategies.
Package implementation experience with SAP ERP, SAP IS-U, UGS Teamcenter PLM, Manugistics Planning, and Itron Enterprise Edition and eMeter EnergyIP Meter Data Management Systems.
Articles
2.24.10
Smart Forecasting for a Smarter Grid
Topic: Grid Operations Article Viewed 4271 Times;
2 comments Most successful smart metering programs focus on business process management to maximize benefits (e.g., operational improvements) enabled by an Advanced Metering Infrastructure (AMI). Improved data visibility, frequency, and quality enabled by AMI technologies, can enhance future-state business processes and allow the utility to truly reach the expectations of the large investment they are making.
